Blog | ChasesWork

How to tell a client they are wrong

cgatyas — Thu, 20 Oct 2011 14:38:34 +0000

Here is a great article that offers a few different ways to inform a client that he/she is wrong. I have found this to be one of the most difficult challenges in freelance work and agree with the article by Freelance Switch. It’s not something that we generally consider to be a healthy step: it can lose you a client pretty quickly if not handled properly.

Even if a client accepts that he is incorrect about something, it may still be harder to work with him in the long run.

Here are a few options for telling a client that he’s wrong, with a little more grace.

“X has been updated recently.” Point to a recent update, rather than trying to tell a client he’s wrong.
“Can I suggest an alternative?” By talking about the right way you don’t have to tell a client he’s wrong,
“Look at this piece of evidence.” In many cases, a smart client can come to the conclusion that he was incorrect, without you needing to explicitly state it.
“Why do you want to do things this way?” If you can dig deeper and understand the logic behind the situation, you can explain things in a way that addresses their concerns.
“X did it this way.” Pick some big names that your client will know and break down how those individuals or organizations tackled the problem.
“You’re paying me for my expertise.” Sometimes a client just doesn’t want to listen. You may have no option but to sit her down and explain that the reason you charge as much as you do is because you’re an expert in your field and you have the experience to make judgment calls.
“You’re wrong.” No grace at all but if you’re comfortable with your client relationship, just being straight forward can save so much time.

Apple iPhone 4s security flaw uncovered

cgatyas — Thu, 20 Oct 2011 04:03:29 +0000

The default setting for Apple’s new Siri personal assistant app for iPhone 4S allows much of the handset’s functionality to be used even when the phone is locked. The security worry means that anyone can pick up your iPhone and dictate texts, emails, make calls and have Siri list calendar appointments, while the 4S is pass-code locked. Siri will also tell anyone details and addresses from your contacts book, but it can’t open apps without unlocking the phone.

Via: TechRadar.com

Hotmail’s Latest Release July 2011

cgatyas — Tue, 26 Jul 2011 04:09:20 +0000

1.) Hotmail no longer supports image maps

I tested this in every browser and did some digging to see what’s going on behind the scenes. Turns out, they are blocking the onclick event via Javascript. Rollovers for the alt, title, and href remain intact but when you click on the link from within the image map, it does nothing.

Read the full Article over at Email on Acid

HTML5 Readiness

cgatyas — Thu, 21 Jul 2011 14:06:06 +0000

Here is a great interactive info graphic by Paul Irish. It displays HTML5 and CSS3 features and which browsers currently support them. Make sure you check out the years past and see how support for these features has evolved over the last few years.

Check it out here.

CSS3 For Web Designers

cgatyas — Tue, 19 Jul 2011 15:55:22 +0000

Want to get up to speed with CSS3? Read “CSS3 For Web Designers” by Dan Cederholm. All though it is a short read you will more than get your money’s worth with this book. Straight to the point and easy to understand you will be using these new features in no time.

With this book you will end up with a better understanding of new From advanced selectors to generated content to the triumphant return of web fonts, and from gradients, shadows, and rounded corners to full-blown animations, CSS3 is a universe of creative possibilities. No one can better guide you through these galaxies than world-renowned designer, author, and CSS superstar Dan Cederholm. Learn what works, how it works, and how to work around browsers where it doesn’t work.

HTML5 Boilerplate

cgatyas — Tue, 19 Jul 2011 03:45:14 +0000

HTML5 Boilerplate is an outstanding base HTML|CSS|JS template for a fast, cross compatible site that has a multitude of best practices set up by default. I can not tell you how many headaches this has spared me.

Why it is awesome

Cross-browser compatible (IE6, yeah we got that.)
HTML5 ready. Use the new tags with certainty.
Optimal caching and compression rules for grade-A performance
Best practice site configuration defaults
Mobile browser optimizations
Progressive enhancement graceful degradation … yeah yeah we got that
IE specific classes for maximum cross-browser control
Handy .no-js and .js classes to style based on capability
Want to write unit tests but lazy? A full, hooked up test suite is waiting for you.

Check it out for yourself. HTML5 Boilerplate